Support
Everything after the purchase.
Shipping, returns, care, and the questions we are actually asked. If none of it answers yours, write to us — a person reads every message.
Dispatch times, carriers, international orders, and what happens when something is made to order.
Thirty days, unworn and unengraved. What is covered, what is not, and how to start one.
How to look after brass, leather, and oak — including when to do nothing at all.
Still unresolved
Write to the workshop.
We reply to everything, usually within two working days.